| Description |
- The Enterprise Manager Diagnostic Assistant (DA) tool provides a common, light-weight interface to multiple diagnostic
collection tools (ADR, RDA, OCM, Explorer, and others)
- The goal is to simplify and standardize end user's experience with various diagnostic tools
- More information is available on My Oracle Support Article 201804.1.
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| Key Features |
- Currently available as a simplified, menu-driven command line interface
- Web User Interface now available in BETA
- Deployed within RDA (4.26+) so no additional installation steps needed
- Targeted diagnostics gathering based on topic areas
- Limited prompting (Common values stored for re-use)
- Create a draft service request directly from the menu
- Package the diagnostic collections and upload directly to an existing
or draft service request
- Command execution directly from the command line
- Instant command-line access to menus attached to a Knowledge Article
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| Benefits |
- No additional installation required if you are already utilizing OCM, the DB Support Tools Bundle and/or RDA
- Knowledge of the syntax of the various data collectors is not needed
- Proactively troubleshoot by problem type, systems components, common issues
- Automatically gather targeted diagnostic data of the key collectors (ADR, RDA, OCM, Explorer, etc.)
in a common interface
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| Security |
- The Diagnostic Assistant will inherit the same security permissions if its installed as the Oracle Software user
- It is only accessible if you already have direct server access to where Diagnostic Assistant
is installed
- Ability to persist passwords (using Oracle Wallet) to reduce re-typing values for upload/etc
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